Refund Policy

At Cotton Studioo, we want you to be happy with your purchase. If you receive a product that is damaged, defective, incorrect, or significantly different from what was ordered, you may request a return or refund in accordance with this policy.

To be eligible, the product must be unused, unworn, unwashed, and in its original condition, with all original tags, packaging, and accessories intact. A refund or replacement request should be raised within 7 days of receiving the order. Customers may be required to provide clear photographs or videos of the product and packaging to help us verify the issue.

Products that have been used, washed, altered, damaged after delivery, or returned without their original packaging may not qualify for a refund or replacement. Certain products may also be non-returnable due to hygiene or other applicable restrictions.

Once the returned product is received and inspected, Cotton Studioo will confirm whether the request is approved. If approved, the refund will be processed to the original payment method. Depending on the payment provider or bank, the refunded amount may take a few business days to reflect in your account.

If the product is eligible for replacement, we will arrange a replacement subject to product availability. Shipping charges, if applicable, may be non-refundable.

For any return or refund-related assistance, please contact Cotton Studioo through the contact details available on our website.